Terms & Conditions

Last Updated: September 22, 2026

Welcome to Smart Gents Fashion BD. These Terms & Conditions (“Terms”) govern your access to and use of the Smart Gents Fashion BD website, products, and services (“Website”, “Services”, “we”, “us”, or “our”).

By accessing our Website, browsing our products, placing an order, or using our Services, you agree to these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our Website or Services.

1. Use of Our Website

You may use our Website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use our Website for any fraudulent, illegal, or unauthorized purpose.

• Provide false, misleading, or inaccurate information.

• Attempt to gain unauthorized access to our Website, systems, or customer accounts.

• Interfere with or disrupt the security or operation of our Website.

• Use our Website in a manner that violates applicable laws and regulations of Bangladesh.

2. Products and Services

Smart Gents Fashion BD offers men's fashion products, clothing, accessories, and related products through our Website.

We reserve the right to:

• Add, modify, suspend, or discontinue any product or service at any time.

• Change product prices, descriptions, sizes, colors, specifications, and availability without prior notice.

• Correct any errors or inaccuracies in product information.

We make reasonable efforts to display product images and information accurately. However, actual colors, patterns, appearance, or packaging may vary slightly depending on your device, screen settings, lighting, or manufacturer specifications.

3. Product Size and Color

Customers are responsible for selecting the appropriate size, color, and product variant before placing an order.

We recommend checking the size chart and product details provided on the Website before purchasing.

Minor differences in color or appearance may occur due to differences in screens, lighting, photography, and device settings.

4. Orders

Customers may place orders through our Website by providing the required information.

By placing an order, you confirm that:

• The information provided by you is accurate and complete.

• You have provided a valid delivery address and contact number.

• You are authorized to use the selected payment method.

• You agree to pay the applicable product price and delivery charges.

All orders are subject to product availability and acceptance by Smart Gents Fashion BD.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to, incorrect pricing, product unavailability, suspected fraudulent activity, incorrect customer information, or other operational reasons.

5. Pricing and Payment

All prices displayed on our Website are subject to change without prior notice.

We may provide different payment methods, including Cash on Delivery, mobile financial services, online payment services, and other payment methods available on our Website.

Customers are responsible for providing accurate payment information and paying all applicable charges associated with their order.

If an error occurs in the price or product information displayed on our Website, we reserve the right to correct the error and contact the customer regarding the order before processing it.

6. Shipping and Delivery

We deliver products to the delivery address provided by the customer during checkout.

Delivery times may vary depending on location, courier services, product availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

We make reasonable efforts to deliver orders within the estimated delivery period. However, estimated delivery times are not guaranteed.

Customers are responsible for providing an accurate and complete delivery address, phone number, and other required information.

Smart Gents Fashion BD shall not be responsible for delays caused by courier companies, incorrect addresses, unavailable recipients, or circumstances beyond our reasonable control.

7. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy published on our Website.

Customers must review and follow the conditions and procedures specified in our Return & Refund Policy before requesting a return, exchange, or refund.

Products may be subject to specific conditions regarding eligibility for return or exchange, including product condition, tags, packaging, and applicable time limits.

We reserve the right to refuse a return or refund if the applicable requirements are not met.

8. Intellectual Property

All content available on the Smart Gents Fashion BD Website, including but not limited to:

• Brand name and logo

• Product photographs

• Product descriptions

• Website design and layout

• Graphics and promotional materials

• Videos and other content

is owned by or licensed to Smart Gents Fashion BD and may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially use our content or intellectual property without our prior written permission, except where permitted by applicable law.

9. Website Availability and Disclaimer

Our Website and Services are provided on an “as is” and “as available” basis, subject to applicable law.

Although we make reasonable efforts to keep our Website accurate and available, we do not guarantee that:

• The Website will always be available or uninterrupted.

• The Website will be completely free from errors.

• Product information will always be completely current.

• All products will remain available at all times.

We reserve the right to temporarily suspend the Website for maintenance, technical updates, security reasons, or other operational purposes.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Smart Gents Fashion BD shall not be liable for indirect, incidental, special, or consequential damages arising from or related to the use of our Website, products, or Services.

Where liability cannot legally be excluded, our liability shall be limited to the extent permitted by applicable law.

11. Customer Responsibilities

Customers are responsible for:

• Providing accurate personal and delivery information.

• Reviewing product details before placing an order.

• Selecting the correct size, color, and product variant.

• Inspecting products upon delivery where reasonably possible.

• Following our Return & Refund Policy.

12. Indemnification

You agree to indemnify and hold harmless Smart Gents Fashion BD, its owners, employees, representatives, and service providers from claims, losses, damages, liabilities, costs, and reasonable expenses arising from:

• Your misuse of our Website or Services.

• Your violation of these Terms.

• Your violation of applicable laws or regulations.

• Your violation of the rights of another person or entity.

13. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.

Any dispute arising out of or relating to these Terms, our Website, products, or Services shall be subject to the jurisdiction of the competent courts of Bangladesh.

14. Changes to These Terms

Smart Gents Fashion BD may update or modify these Terms & Conditions from time to time.

When material changes are made, we may update the “Last Updated” date on this page and may provide additional notice where appropriate.

Your continued use of our Website after the updated Terms are published constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact Smart Gents Fashion BD through the contact information provided on our Website.

Smart Gents Fashion BD
Bangladesh